As soon as we receive your order, we will send a confirmation e-mail to the address that you specified containing details of your order and your order number. We will deliver the goods within the time stated on the confirmation email. If there are any problems or queries with your order, we will contact you as soon as possible.
If you wish to enquire about the status of your order, please call our enquiry line and have your order number to hand: FREEPHONE 0800 698 1220 or +44 (0)161 795 2792. This helpline is available Monday to Friday, 9am to 5pm GMT.
We use Royal Mail for delivery of smaller items and UPS couriers for larger items – delivery costs are shown within individual product pages.